PRIVACY POLICY
Privacy, beautifully handled.
Last updated: September 2, 2026
Your privacy matters to Madame Peptides.
This Privacy Policy explains how Madame Peptides collects, uses, protects, and shares personal
information when you visit our websites, contact us, create an account, place an order, or otherwise
interact with our services in Canada.
This policy is intended to reflect applicable Canadian private-sector privacy requirements, including Alberta's Personal
Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act
(PIPEDA) where applicable.
​
1. Information We Collect
Information you provide directly
When you place an order, create an account, join a mailing list, contact us, or communicate with Madame
Peptides, we may collect information such as your name, email address, telephone number, shipping or billing
address, order details, and the content of messages you send to us.
Transaction information
We may collect payment-confirmation and transaction information needed to process and verify an order. Where a
bank, Interac e-Transfer service, payment processor, or other provider handles payment, that provider may collect
financial information directly under its own privacy practices. Madame Peptides does not intentionally request or
store more financial information than is reasonably necessary to complete the transaction.
Information collected automatically
MADAME • PEPTIDES
MADAME PEPTIDES | Privacy Policy | Canada
When you use our website, certain technical information may be collected automatically, including IP address,
browser type, device information, pages viewed, approximate location derived from IP address, referring pages,
and website activity. This may be collected through cookies, pixels, analytics tools, and similar technologies.
Information from service providers
We may receive information from trusted companies that help us operate the website, process orders, deliver
communications, provide analytics, support shipping, prevent fraud, or provide other business services.
2. How We Use Your Information
We use personal information only for reasonable business purposes connected to operating Madame Peptides.
These purposes may include:
• Processing, confirming, fulfilling, and communicating about orders.
• Providing customer service and responding to questions or requests.
• Maintaining customer accounts and business records.
• Improving the website, products, content, and customer experience.
• Protecting the security and integrity of our website and services.
• Detecting or preventing fraud, misuse, or unauthorized activity.
• Sending promotional or educational communications when permitted by law or with appropriate consent.
• Meeting legal, tax, accounting, regulatory, and record-keeping obligations.
3. Consent and Your Choices
Where consent is required, we seek meaningful consent for the collection, use, or disclosure of personal
information. You may withdraw consent for optional uses, such as certain marketing communications, subject to
legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide a
service when the information is necessary to complete it.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to remember preferences, keep the site functioning,
understand how visitors use it, measure performance, and support relevant communications or advertising. You
can adjust cookie settings through your browser or any cookie controls made available on our website. Disabling
certain cookies may affect site functionality.
5. When We Share Information
Madame Peptides does not sell your personal information. We may share limited personal information only when
reasonably necessary, including with:
• Website, hosting, e-commerce, analytics, email, customer-support, and technology providers.
• Payment, banking, transaction, and fraud-prevention providers.
• Shipping, courier, and fulfillment providers.
• Professional advisers such as accountants, insurers, consultants, or legal counsel.
• Government, regulatory, law-enforcement, or other authorities when required or permitted by law.
• A successor or potential successor in connection with a merger, sale, financing, reorganization, or transfer of all
or part of the business, subject to appropriate protections.
6. Service Providers Outside Canada
Some service providers may store or process personal information outside Canada. When information is
processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts,
law-enforcement, or government authorities there. Madame Peptides takes reasonable steps to use service
providers that maintain appropriate safeguards for personal information.
MADAME • PEPTIDES
MADAME PEPTIDES | Privacy Policy | Canada
​
7. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the
information we hold. No internet transmission or storage system can be guaranteed to be completely secure, but
we take reasonable measures to reduce the risk of unauthorized access, collection, use, disclosure, copying,
modification, loss, or destruction.
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected,
to meet legal and business requirements, resolve disputes, and maintain appropriate records. When information is
no longer required, we take reasonable steps to securely delete, destroy, or anonymize it.
8. Your Privacy Rights
Subject to applicable law, you may ask to access the personal information we hold about you, request corrections,
ask questions about how it has been used or disclosed, withdraw consent where applicable, or raise a concern
about our privacy practices.
To make a privacy request, contact Madame Peptides using the contact information at the end of this policy. We
may need to verify your identity before completing a request.
9. Adults Only - 18+
Madame Peptides' website and services are intended for adults aged 18 years and older. We do not knowingly
collect personal information from children or minors. If we learn that personal information from a person under 18
has been collected unintentionally, we will take reasonable steps to delete it, subject to any legal requirements.
10. Marketing Communications
If you choose to receive promotional emails or other commercial electronic messages, you can unsubscribe at any
time using the unsubscribe option provided in the message or by contacting us. Transactional or service-related
communications, such as order confirmations, may still be sent when necessary.
11. Third-Party Links
Our website may contain links to third-party websites, research resources, social platforms, or other services. Their
privacy practices are controlled by those third parties, not by Madame Peptides. We encourage you to review their
privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business
practices, or legal requirements. The revised version will be posted on our website with an updated 'Last updated'
date. Material changes may also be communicated through other reasonable means when appropriate.
13. Contact Information
Questions, privacy requests, or concerns about this Privacy Policy may be directed to:
Madame Peptides
Calgary, Alberta, Canada
Email: bonjour@madamepeptides.com
Websites: madamepeptides.ca and madamepeptides.com
MADAME • PEPTIDES
MADAME PEPTIDES | Privacy Policy | Canada
If you are not satisfied with our response to a privacy concern, you may also have the right to contact the Office of
the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada, as
applicable.
SCIENCE. SOPHISTICATION. PRIVACY.
Because trust should feel as refined as the experience.